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FAQ

What brand shirts and hoodies do you use?

  • We print on Gildan "Ultra Cotton" Classic Fit Men's and Women's T-Shirts. They are pre-shrunk, 100% cotton. Our Hoodies are Gildan Heavy Blend 50/50 cotton/polyester Hooded Pullover Sweatshirts.

How do your shirts fit?

  • Please reference our Size Chart to ensure best fit. Men's shirts are a straight, relaxed fit while women's shirts are more form-fitting and slightly lighter weight.

What is your Shipping Policy?

  • Items generally take around 10 business days to arrive since they are made to order. International items can take up to 3 weeks to arrive (or occasionally longer if there are issues with customs.) We charge $5.95 for the first shirt or $8.90 for the first hoodie + $2.95 for each additional shirt or $5.90 for each additional hoodie within the United States. Shirts shipped to Canada are $9.95 for the first and $3.95 for each additional. Hoodies to Canada are $13.90 for the first and $7.90 for each additional. International orders (excluding Canada) cost $15.95 for the first shirt or $19.90 for the first hoodie + $3.95 for each additional shirt or $7.90 for each additional hoodie. Larger international orders may be subject to higher fees. All orders ship with tracking and you will receive an email notification when your order goes out. Please make sure to provide your correct shipping address when ordering! If your order is returned to us due to an incorrect shipping address, you must pay to have it re-shipped. You cannot cancel an order after providing an incorrect address.

What is your Return/Exchange Policy?

  • Cancellations for full refunds must be made same business day. Since we make every item to order, we cannot accept returns or exchanges if you ordered the wrong size or change your mind. However, we can reprint the same design if you need a different size for the cost of printing plus cost of shipping. We will replace an item for free in the event we have made an error (you received an incorrect or defective item, etc.). If you have any issues, please Contact Us with your order number and details about the product you would like re-printed. 

How should I take care of my shirts and hoodies?

  • Please wash all garments inside out in cold water and dry on low heat to ensure maximum durability of the ink.

Do you print custom designs/ink colors?

  • Unfortunately we do not offer custom designs or ink colors at this time. However, if you have an idea you think we might like, please feel free to Contact Us and let us know. We are always looking to grow our catalog.

Do you offer your designs on other types of clothing/patches?

  • At this time we only offer short-sleeved t-shirts and hoodies.

Do you offer wholesale discounts?

  • Yes, we do! Please Contact Us and we can provide you with our wholesale price sheet.

What is your Email Policy?

  • Please read through our FAQ before sending us an email to make sure your question isn't answered here. Please note that all emails will be responded to within 48 hours, so there is no need to email multiple times within that time frame. Please be friendly and cordial and we promise to be the same!